Privacy Policy

Last updated: June 2026

At Dodo Baby, your privacy matters as much as your baby's safety. This policy explains what information we collect, how we use it and how we protect it. We keep it simple — because you have enough to read already.

1. Information We Collect

Information you provide to us:

• Name, email address, phone number and delivery address when you place an order
• Payment information — processed securely through our payment partners, never stored by us
• Messages, feedback or reviews you share with us directly

Information collected automatically:

• Browser type, device information and IP address
• Pages visited, time spent on site and products viewed
• Cookies and similar tracking technologies to improve your browsing experience

2. How We Use Your Information

We use your information only to:

• Process and deliver your orders
• Send order confirmations, tracking updates and delivery notifications via email and WhatsApp
• Respond to your queries and provide customer support
• Improve our website, products and overall experience
• Send you updates about new products, offers and brand news — only if you've opted in

We will never sell, rent or share your personal information with third parties for their marketing purposes. Ever.

3. Sharing Your Information

We share your information only when absolutely necessary — and only with:

Logistics Partners — to fulfil and deliver your orders Payment Gateways — to process transactions securely Technology Partners — who help us run our website and communications

All third parties we work with are bound by strict data protection agreements. Your information is never shared for advertising or marketing purposes outside of Dodo Baby.

4. Cookies

Our website uses cookies to:

• Remember your preferences and cart contents
• Understand how visitors use our site so we can improve it
• Provide a personalised browsing experience

You can choose to disable cookies through your browser settings at any time. Please note that disabling cookies may affect some features of our website.

5. Data Security

We take the security of your personal information seriously. All data transmitted on dodobaby.in is encrypted using SSL technology. Payment information is processed through PCI-compliant, encrypted payment gateways — we never store your card or banking details on our servers.

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. If you have any concerns about your data security please contact us immediately.

6. Your Rights

You have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — ask us to update or correct your information
• Deletion — request that we delete your personal data from our records
• Opt-Out — unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at hello@dodobaby.in or WhatsApp +91 95300 00425.

7. Children's Privacy

Dodo Baby is a brand for babies — but our website is intended for use by parents and guardians only. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us immediately and we will delete it promptly.

8. Third Party Links

Our website may occasionally contain links to third party websites — such as courier tracking pages or social media platforms. We are not responsible for the privacy practices of these websites. We recommend reviewing their privacy policies before providing any personal information.

9. Marketing Communications

If you have opted in to receive marketing communications from us, you may receive:

• New product launches and announcements
• Exclusive offers and bundle deals
• Parenting tips and feeding guides from the Dodo Baby community

You can unsubscribe from these communications at any time by clicking the unsubscribe link in any email or by contacting us directly at hello@dodobaby.in.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website with the date of last update clearly mentioned. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your data, please reach out to us:

📧 hello@dodobaby.in 📞 +91 95300 00425 (Mon–Sat, 10:00 AM – 6:00 PM) 📱 WhatsApp +91 95300 00425

Dodo Baby is committed to protecting your privacy and being transparent about how we use your information. Thank you for trusting us — with your data and with your baby.